Is the app still down?
Yes, and we ask that you please delete the app from your device. The current version of the Library App is redundant and while it may have some features that appear to work the information is outdated.
When will the app be back up?
We have been told by the developer that a new app should be available in a few months. When a new app is released we will advise on our regular channels.
What can I use instead of the app?
We recommend using the mobile optimised catalogue on your phone web browser by clicking https://ent.kotui.org.nz/client/en_AU/cq. From the online catalogue you can login and manage your account, just like in the app. Most features are similar to the app however if you have any questions, please get in touch.
What if the mobile optimised catalogue is not working on my device?
The mobile optimised catalogue is not working on some devices. If this happens to you, please email or call your local library to renew items.
What can I do if I find the online catalogue difficult to use?
Feel free to email or call your local library to renew items.
The contact details for your local branch are listed here, or feel free to email: libraries@qldc.govt.nz.
We apologise for the inconvenience.
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